Privacy Policy

1. Introduction

Redglo Wellness LCTX LLC, operating as REDSOL Wellness Club ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website redsolwellness.club or use our services at our facility located at 3311 FM Rd 518 East, Suite 200, League City, TX 77573.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our waitlist or become a member
• Make a purchase or reservation
• Subscribe to our newsletter
• Contact us for customer support
• Participate in surveys or promotions

Personal information may include: name, email address, phone number, mailing address, payment information, date of birth, health information (as necessary for our wellness services), and any other information you choose to provide.

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. For more details, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our services
• Processing your transactions and managing your membership
• Sending you updates, promotional materials, and other information
• Responding to your inquiries and providing customer support
• Personalizing your experience and delivering targeted content
• Analyzing usage patterns to improve our website and services
• Detecting, preventing, and addressing technical issues or fraudulent activity
• Complying with legal obligations and protecting our rights

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

4.5 SMS/Text Message Consent Data

By providing your phone number and opting in to receive text messages, you consent to receive recurring automated marketing and informational text messages from REDSOL Wellness Club. Message frequency varies. Message and data rates may apply.

For complete mobile messaging terms, please see our SMS Terms & Conditions.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing emails or text messages
• Data Portability: Request transfer of your data to another service
• Restriction: Request restriction of processing of your information
• Object: Object to our processing of your information

5.1 SMS/Text Message Opt-Out

To stop receiving text messages from REDSOL Wellness Club, reply STOP to any message you receive. You will receive a one-time confirmation message. After opting out, you will no longer receive promotional text messages from us. For assistance, reply HELP or contact us at (281) 979-5152.

To exercise these rights, please contact us at support@redsolwellness.club or (281) 979-5152.

6. California Residents' Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to non-discrimination for exercising your CCPA rights

To submit a request, contact us at support@redsolwellness.club with "CCPA Request" in the subject line.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, or country where data protection laws may differ. By using our services, you consent to such transfers.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: